Ongoing Partnership

Performance Matters’ award-winning platform paired with outstanding dedication and customer service are the keys to the company’s success. Today, Performance Matters serves over 1 million educators and 11 million students in districts of all sizes.  Performance Matters has the proven ability to scale to meet the needs of all customers.

We are committed to designing, developing and configuring a solution that will completely meet the needs of your district. We outline an implementation plan that is designed to support your district’s goals and objectives in the timeliest manner possible. Performance Matters services group includes former educators and decades of experience in education and software implementations.

 

  • Dedicated Project Team
  • Weekly Status Updates
  • Hands-on Training and Testing
  • Support and Best Practices for Implementation

Configurations and Implementation

We have developed a comprehensive process for ensuring a successful implementation.  Our proven methodology is focused on gathering requirements, configuring the products to meet our client’s needs, and integrating with existing data and systems. The dedicated project team members are responsible for sharing relevant and important information that will affect the timeline, schedule, cost, quality and resources for the shared project.

Adoption and System Usage

We want to set you up to succeed. Training is an essential part of users and administrators understanding the value of our solutions and how it makes their lives easier. We offer a blended training approach that best fits your needs – options include, train-the-trainer, onsite, web-based, and certification training.

Quality Customer Service

Once a client has gone live with our solutions, we continue to support you along the way with any ongoing and future maintenance tasks. The district will receive dedicated customer service and support for the life of the implementation.

Case Study

A True Partnership

How Pasco County Schools and Performance Matters Successfully Work Together

Read More 

Testimonial

“Performance Matters strives to improve their products by requesting input and implementing suggestions from their customers. The company has demonstrated timely responses and support.”

Peggy Jones, Ph.D., Director of Accountability, Research, and Measurement, Pasco County Schools